Buffalo, New York

Steady recovery.
Handled with integrity.

Plaid Resolution Services collects what your customers owe — persistently, within the law, and in a way that never puts your name on the line. Commercial and consumer recovery, managed start to finish.

People · Solutions · A Brighter Tomorrow Serving creditors nationwide
What we do

Every stage of recovery, under one roof.

From the first courtesy reminder to enforcing a judgment, a single accountable team owns each account for its full life.

01

Commercial Collections

Business-to-business recovery that brings in past-due invoices while keeping the customer relationship intact. Firm, professional follow-through.

02

Consumer Collections

Consumer recovery run strictly to FDCPA standards. Each call, letter and payment conversation is documented and handled respectfully.

03

Skip Tracing & Asset Location

When a debtor goes quiet, we track them down. Data research and investigation uncover whereabouts, assets and real capacity to pay.

04

Legal Forwarding & Litigation

If voluntary resolution runs out, claims go to screened attorneys in our national network — and we keep managing the file through judgment.

05

Credit Bureau Reporting

Accurate, compliant reporting to the major bureaus that encourages payment and keeps your business protected.

06

Receivables Consulting

We review your credit terms, contracts and billing process to cut delinquency off at the source, not just chase it afterward.

Plaid Resolution Services office lobby with the PRS logo on the wall
The Firm

A recovery partner — not another vendor.

Plaid Resolution Services runs on a straightforward standard: treat every consumer with respect, handle every dollar as carefully as if it were ours, and put everything in writing. It's why clients keep placing with us, and why accounts actually resolve.

  • One dedicated account executive who knows your portfolio
  • Contingency pricing — we earn a fee only when you get paid
  • Live reporting on every call, letter and payment
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How we work

Four stages. One result.

A structured, fully documented process carries each account from placement to payment — no surprises for you or for your customers.

01

Placement

Send accounts securely in minutes. We check the paperwork, confirm balances and map a recovery plan for every file.

02

Investigation

Skip tracing, asset research and employment checks tell us exactly who we're working with and what's realistically collectible.

03

Recovery

Courteous, persistent negotiation — calls, letters and payment plans that settle accounts without damaging relationships.

04

Remittance

Collected funds are remitted quickly with itemized, audit-ready statements, so you always know what came in and when.

Compliance First

Your reputation is what we guard.

Careless collecting creates risk. Careful collecting creates revenue. Every procedure we run is designed to hold up in front of regulators, courts and your own customers.

  • FDCPA and Regulation F compliance on every consumer account
  • Encrypted, access-restricted handling of consumer data
  • Recorded calls, documented correspondence, audit-ready files
  • Continuous staff training and independent compliance review
Office desk with a nameplate reading Professional Solutions, Positive Results
Documented. Compliant. Resolved.
“Client testimonial pending — to be supplied by PRS with the client's permission.”
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Questions

Common questions about working with a collection agency.

What kinds of debt does Plaid Resolution Services collect?

Both commercial (B2B) and consumer accounts — past-due invoices, skip tracing, legal forwarding and litigation, credit bureau reporting and receivables consulting, all handled by one accountable team for the life of the account.

Are you FDCPA compliant?

Yes. Every consumer account is worked in full compliance with the FDCPA and Regulation F — documented calls, compliant letters and audit-ready files. Compliance is part of every procedure from the start.

Where are you located?

Our office is in Buffalo, New York. We work with creditors nationwide through our attorney network.

How does pricing work?

We work on contingency — we're paid only when you are. Every engagement starts with a confidential review of your receivables, so you know what's recoverable before you commit.

How do I place accounts?

Placement takes minutes and is fully secure. We review the documentation, confirm balances and build a plan for each file. Call (877) 901-1425 to get started.

Contact

Let's collect what you're owed.

Every engagement starts with a confidential look at your receivables. Send us your aging report — we'll give you an honest read on what's recoverable and how we'd go after it.